Terms-and-conditions

Please read carefully, as these Terms and Conditions apply to all Travel Services and Packages purchased through PVV TOURS. These Terms and Conditions are to be used in conjunction with specific event Terms and Conditions listed on each event page and available on request at any time.

Booking, Traveling and Cancellations

Payment Policy to secure your booking. 

  • We accept payment for your service by credit card. 
  • 15% Non-Refundable deposit required to secure your booking and balance payable at your arrival.

No-shows & Cancellation Policy.

  • Bookings cancelled 24 hours before departure will incur a 50% cancellation fee
  • Bookings cancelled within 24 hours of departure will incur a 100% cancellation fee.
  • Postponements due to flight or marine operator delays can be rebooked for later date.
  • Any payment made relating to travel service is non-refundable.

Travel Documentation

All travel documents are NON TRANSFERABLE. All Airline tickets must be issued EXACTLY as per passport/photo identity of holder. PVV TOURS reserve the right to deny or cancel bookings of passengers where documentation is not correct. It is your responsibility to provide us with accurate information in regards to your passport name and travel documents.

Visa & Documentation Responsibilities

It is the passenger’s responsibility to ensure that they have and hold, the appropriate documentation and visas. Many countries require that your passport must have at least six months validity from your arrival date back into Australia. We are happy to assist you in determining passport and visa requirements wherever possible, however; It is the passenger’s and travel organizers responsibility to ensure that all passports/visas are correct and valid. If you are unsure of your requirements please contact us directly and our licensed travel agency will advise you accordingly.

Travel Insurance

Travel Insurance is highly recommended. We strongly suggest that your policy be taken out when the booking is made in order to cover any cancellation penalties that may apply from that time.

Travel Advice

For travel advice on the countries you are visiting, please contact the Department of Foreign Affairs & Trade.

Vaccinations

Please check with your local doctor before traveling.

Revisions of Terms and Conditions

We reserve the right to amend these Terms and Conditions or any part of this page from time to time.

How to Contact Us

If you have any questions or concerns about the Terms and Conditions on this page, or for any events or travel services, please contact us: 

Mob: +679 9241296 !  Viber: +679 9927296 ! Whats Up: +679 9241296 

Web: www.pvvtravel.com ! Email: info@pvvtravel.com !  Facebook: PVV TOURS